TELEHEALTH
The pandemic has changed a lot in our lives. With these changes in mind, we have continually adjusted our services to ensure uninterrupted support for our clients. Telehealth services at Integrative Wellness UNY will continue to be available to accommodate our existing and prospective clients’ evolving needs and their sense of safety. Our telehealth services provide our clients with the benefits of high-quality care, comfort and convenience . Below are answers to some frequently asked questions about our telehealth services.Let us know if you have other questions or concerns.
Q: What is telehealth?
A: In mental health therapy, telehealth is the use of electronic platforms (such as videoconferencing) for the delivery of services.
Q: Do we offer telehealth?
A: iWellness UNY offers telehealth in accordance with the NY State principles and guidance for telepractice. You are welcome to see a therapist virtually, from the comfort and privacy of your own home.
A: iWellness UNY offers telehealth in accordance with the NY State principles and guidance for telepractice. You are welcome to see a therapist virtually, from the comfort and privacy of your own home.
Q: Is telehealth secure and private?
A: Yes. We use a HIPAA-compliant telehealth solution from TheraNest.
Q: Do I need to be tech-savvy to use telehealth?
A: No. Getting up and going with telehealth is very easy.
Q: Can multiple people join a telehealth session?
A: Yes. Multiple people can be in a single space (such as a couple in a single room), or multiple parties can join from different locations, resulting in a split-screen experience.
Q: What are the benefits of telehealth?
A: Saving driving time, ensuring social distancing, facilitating family / couples therapy when the parties are physically separated from each other, receiving therapy from the comfort and convenience of your own home.
Q: What are the challenges of telehealth?
A: Ensuring privacy in a busy household can be a challenge. Telehealth patients should try to find a dedicated, private space in their home from which they can connect to telehealth sessions. Telehealth also requires you to have a working webcam.
Q: What is your experience with telehealth?
A: We have successfully conducted hundreds of telehealth sessions, and telehealth clients are at least as satisfied as in-person clients.
Q: Can I combine telehealth and in-person treatment?
A: It is possible to engage in telehealth while also receiving in-person services, such as for neurofeedback.
